When it comes to setting up a member or debugging an issue, it helps to "see what they see."
You can now do this by signing in as them. Here's how ...
Go to Settings
Choose Manage Members
Click Sign in as (Member Name) - if you don't see this button, see below for more details.
When you are logged in as another Member you will see a red notification bar across the top, click Sign Out to return to your Settings (see below)
Permissions & Access
Only those with Manage Member Permission can sign in as other Members.
If the user is a member of multiple organizations, you will need Manage Member Permission for all those organizations to be able to sign in as that user.
You cannot sign in as a Member who is an Account Holder.